Desktop & Server Support

Yes-IT offers constant and swift desktop support for our clients and prides ourselves on maintaining a maximum response time of 4 hours. Our support includes step by step instruction via phone, remotely accessing desktops or servers and also, if needed, visits to site from our experienced engineers.   In addition to this we provide continual consultation tuition on suites, packages, software & hardware. With the ability to sit down with a well trained and knowledgeable IT professional , customers can be instructed as to take full of advantage of the product(s) and also be made aware of any possible considerations not expressed in the product literature.

Continual monitoring and maintenance of clients servers and systems allows potential problems to be addressed, resolved or even prevented with minimal impact and inconvenience to a clients infrastructure.

Our experienced engineers will monitor your network via remote access monitoring switches and routers as well as locating any services that could be harmful to a clients IT Infrastructure thus providing cost effective support without forfeiting security or performance.

Desktop & Server Support

• On-site and remote support from experienced engineers
• Rapid response time
• Continual monitoring of network
• Regular updates and information